Basic Watch
Someone to call when something goes wrong
$49 $39 $29 /month
Billed monthly
Billed $234 every 6 months
Billed $348 once a year
- Unlimited remote troubleshooting
- Priority scheduling
- 1 in-home check-in every month
Included with every visit
- Training material emailed to you — free
- Printed copies within 48 hours of your first visit — free
- Service in French or English
- Plain language, never jargon
Initial in-home packages
Each package builds on the one before it. Choose how much support you’d like on day one.
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01
Tech Readiness Audit
A first look at your setup
$149 one-time
- 1 hour on-site
- Remote assistance software installed
- Basic device check
- 1 information packet
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02 Recommended
Tech Confidence Starter Kit
The best place to start
$249 one-time
Everything in the Audit, plus:
- 2 hours on-site
- Comprehensive security sweep
- Training on 2 devices
- Custom printed cheat sheet
- Follow-up email summary
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03
Peace of Mind
For the whole household
$349 one-time
Everything in the Starter Kit, plus:
- Password manager setup
- 1 family member coordination call
- Hardware purchase consulting
- 2 in-home visits, no expiry date
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04
Total Peace of Mind
Fully supported from day one
$449 one-time
Everything in Peace of Mind, plus:
- 3 months of Gold Partner membership included
Monthly memberships
Ongoing help without watching the clock. Save when you commit for 6 or 12 months.
Most complete
Gold Partner
Hands-on help and learning, every month
$89 $79 $69 /month
Billed monthly
Billed $474 every 6 months
Billed $828 once a year
Everything in Basic Watch, plus:
- Quarterly antivirus scans
- Software updates included
- A complimentary 1-hour in-home consultation & training session every month ($45 value)
À la carte
No package, no membership — just help when you need it.
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$99/ hour
Pay as you go
- $20 per additional 30 minutes
- Minimum 30 minutes ($79)
- Non-member rate
- Ask about same-day discounts
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$45/ hour
One-on-one lessons
- A 1-hour lesson on one device or electronic of your choice
- Included every month with Gold Partner
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$99/ 2 hours
Private group classes
- Up to 4 people — friends, neighbours or family
- Pick a topic: everyday devices, fraud & scam prevention, or fraud recovery
- Complimentary 30-minute Q&A after class
Let’s make technology feel friendly again.
Tell me what’s going on. I’ll get back to you personally.