My story
My journey to AmiSolutions
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Before Québec
Standing beside people at their lowest
My career began on the administrative side of a property restoration company, supporting families rebuilding their homes — and their lives — after fire and water damage. There was nothing more rewarding than being on someone’s side during their hardest moments, offering steady support when everything else felt chaotic.
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A new beginning
A crossroads in Québec
When I arrived in Québec, the country felt so similar to where I came from — yet I was still learning the language and finding my way. I knew I loved helping people. I just didn’t know yet what form that would take.
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Behind the counter
The tasks that aren’t simple for everyone
The answer came at The UPS Store. Every day I helped customers download prepaid return labels, untangle email scams and send photos and documents to print. Many were seniors, and I saw first-hand the frustration — and the embarrassment — of needing help you can’t quite ask for.
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The turning point
When my father’s account was hacked
Walking my dad through the recovery — securing the compromised app, calming the panic, rebuilding his confidence — showed me exactly what AmiSolutions needed to be.
Someone patient on your side when technology stops serving you.
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Today
Smaller disasters, same commitment
Helping people rebuild after disasters has always been my passion. Today the disasters are smaller, but no less overwhelming to the person facing them. I’m committed to making sure no one in my community has to face them alone.
My promise
What you can expect from me
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Respect, always
I grew up in a family where respect was simply part of who we are. Everyone I meet should feel comfortable, supported and treated with care.
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Warm and professional
Being warm and being taken seriously have never been opposites to me. You deserve both.
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Your independence first
Technology should support your autonomy, not undermine it. I teach as I go, so you need me less over time.
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Patience, built in
Ask the same question three times. Ask it ten. That’s exactly what I’m here for.
A new business, a familiar face.
AmiSolutions is a brand-new venture, but I’ve long been the go-to tech person for my friends, family and coworkers. Now I get to be that for my whole community.
Let’s make technology feel friendly again.
Tell me what’s going on. I’ll get back to you personally.